This Privacy Policy explains how fi222 (operating at fi222.ws) collects, uses, and protects personal information when you use our platform. By creating a fi222 account or browsing fi222.ws, you agree to the practices described here. Please read carefully before you register.
Who Operates fi222
fi222 is an online sports betting and casino platform serving players in Bangladesh. When this policy says "fi222," "we," or "us," it refers to the company that owns and runs fi222.ws. For any questions about this policy, write to [email protected] or start a live chat from any page on the site.
Information We Collect
fi222 collects only the information needed to run your account safely and comply with responsible-gaming obligations. We gather data in three ways: directly from you, automatically from your device, and from payment processors.
Information you give us directly
- Full name and date of birth (must be 18 or older to register)
- Mobile number and email address used at sign-up
- bKash, Nagad, Rocket, Upay, or bank account details provided for deposits and withdrawals
- Identity documents uploaded for KYC — National ID Card (NID), Passport, or Driving Licence
- Messages sent to our support team via live chat or email
Information collected automatically
- IP address and approximate location (country / city level)
- Device type, operating system, and browser version
- Pages visited, games played, session duration, and bet history
- App version if you use the fi222 Android APK (version 2.3.0)
- Cookies and similar tracking technologies (see the Cookies section below)
Why We Collect It
Every piece of data fi222 holds has a specific purpose. We do not sell your personal information to third parties for marketing. The table below sets out the main uses:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your fi222 account | Contract performance |
| Processing bKash / Nagad / bank deposits and withdrawals | Contract performance |
| Verifying age and identity before first withdrawal (KYC) | Legal obligation |
| Detecting fraud, money laundering, and account abuse | Legitimate interest / Legal obligation |
| Sending account alerts and security notifications | Contract performance |
| Sending bonus and promotional updates (if you opt in) | Consent |
| Improving site performance and fixing technical problems | Legitimate interest |
Payment Data and bKash / Nagad
When you deposit via bKash, Nagad, Rocket, Upay, or bank transfer, fi222 receives a transaction reference and the mobile number or account number associated with the transfer. We do not store your full mobile-banking PIN or password at any point.
Withdrawal requests are matched against the payment method used to deposit. The minimum deposit is ৳450 and the minimum withdrawal is ৳1,100. Deposits typically arrive within 1 minute; withdrawals are processed within 25 minutes during normal operating hours. Financial records are retained for the period required by applicable regulations.
Cookies and Tracking
fi222.ws uses cookies to keep you logged in between visits, remember your game preferences, and measure which pages players find most useful. We use three categories of cookies:
- Strictly necessary — session authentication, CSRF protection. These cannot be disabled without breaking the site.
- Functional — language preferences, last-viewed game category, lobby layout settings.
- Analytics — anonymous page-view counts and load-time measurements. No cross-site tracking.
You can clear or block cookies through your browser settings at any time. Blocking strictly-necessary cookies will prevent you from logging in. The fi222 Android app (v2.3.0) uses equivalent local-storage mechanisms rather than browser cookies.
When We Share Information
fi222 shares personal data only in the specific situations listed below. We do not sell data to advertisers or data brokers.
- Payment processors — bKash, Nagad, Rocket, Upay, and bank partners receive only the transaction details needed to complete a transfer.
- Game providers — Ezugi, PG Soft, Habanero, Pragmatic Play, KA Gaming, and CQ9 receive a pseudonymous player ID and bet data to run their games. They do not receive your name or mobile number.
- KYC verification — Document images are processed by our identity-verification service. Documents are deleted after the review period (up to 24 hours for initial review).
- Legal authorities — fi222 will disclose data if required by a valid legal order or to prevent serious harm.
- Business transfer — If fi222's business is acquired, your data may transfer to the new operator under equivalent privacy protections.
How Long We Keep Records
fi222 keeps account data for as long as your account is active and for a period afterward as required by financial and anti-money-laundering regulations. Bet history and transaction logs are kept for a minimum of five years. If you request account closure, we will delete or anonymise your personal data within 30 days, except where retention is legally required.
KYC documents (NID, Passport, Driving Licence) are required before your first withdrawal. Uploaded images are reviewed within 24 hours and stored securely. You may request deletion after your account is closed, subject to regulatory retention periods.
Your Rights Over Your Data
Regardless of where you are in Bangladesh, fi222 gives you the following controls over your personal information:
- Access — Request a copy of the personal data fi222 holds on your account.
- Correction — Ask us to fix inaccurate details (name spelling, mobile number, etc.).
- Deletion — Request erasure of your data when it is no longer needed, subject to legal retention rules.
- Restriction — Ask fi222 to pause processing your data while a dispute is resolved.
- Withdrawal of consent — Opt out of marketing messages at any time via account settings or by emailing [email protected].
- Portability — Request your account and bet history in a machine-readable format (CSV).
To exercise any of these rights, email [email protected] from the address linked to your fi222 account. We respond within 10 business days.
Players Under 18
fi222 is strictly an 18-plus platform. We do not knowingly collect personal data from anyone under 18. If a minor registers using false information, fi222 will close the account, void any winnings, and delete the data as soon as the breach is identified. Parents or guardians who believe a minor has accessed fi222 should contact us immediately at [email protected].
How We Secure Your Account
fi222 applies industry-standard measures to protect your data at rest and in transit:
- HTTPS encryption on all pages and API endpoints
- Passwords stored as salted hashes — fi222 staff cannot read your password
- Rate limiting on login attempts to block brute-force attacks
- Transaction monitoring for unusual withdrawal patterns
- Internal access controls — only authorised staff can view account records, and all access is logged
You can help by using a unique, strong password for your fi222 account and not sharing it with anyone. If you suspect unauthorised access, change your password immediately and contact our 24/7 live chat.
Updates to This Policy
fi222 may update this Privacy Policy when our practices change or when regulations require it. When a material change is made, we will post a notice inside your fi222 account dashboard and update the "Last updated" date at the top of this page. Continuing to use fi222.ws after the effective date means you accept the revised policy.
Get in Touch with fi222
Privacy enquiries
Email: [email protected]
Response time: within 10 business days. For urgent account issues, use 24/7 live chat available on every page of fi222.ws.