fi222 FAQ

Go to /fi222-register/ and fill in your mobile number, a strong password, and your preferred currency (BDT). Verify the OTP sent to your phone. Your account is active immediately after verification. The minimum first deposit is ৳450.

No. fi222 allows one account per player, per household, and per device. Creating a second account to claim welcome bonuses again is a violation of the Terms & Conditions and will result in both accounts being closed and any winnings being voided.

fi222 accepts any one of the following:

• National ID Card (NID)
• Passport
• Driving Licence

Upload a clear photo of the front and back. The review takes up to 24 hours. KYC must be completed before your first withdrawal is processed.

On the fi222 login page, tap "Forgot Password". Enter the mobile number linked to your account. You will receive an OTP. Use it to set a new password. If your number has changed, contact [email protected] with your NID for manual recovery.

The minimum deposit is ৳450. This applies to all payment methods — bKash, Nagad, Rocket, Upay, and Bank Transfer. There is no maximum single deposit cap, but Bank Transfer payments may take longer to reflect during bank holidays.

Mobile banking deposits (bKash, Nagad, Rocket, Upay) typically arrive within 1 minute. Bank Transfer deposits usually clear within the same business day. If your deposit has not appeared after 15 minutes, take a screenshot of the transaction receipt and send it to Live Chat or [email protected].

fi222 uses SSL encryption on all pages and does not store your bKash PIN or Nagad PIN. Payment transactions are processed through the respective mobile banking gateways. fi222 staff will never ask for your mobile banking password via chat or phone.

The minimum single withdrawal at fi222 is ৳1,100. Requests below this amount will be held until your balance reaches the threshold. The daily maximum for Starter-tier accounts is ৳2,35,000; Gold-tier players can withdraw up to ৳7,70,000 per day.

Three common reasons:

• KYC pending: your identity documents have not been verified yet. Approval takes up to 24 hours.
• Bonus wagering not met: if you claimed a bonus, the 25× wagering requirement must be cleared before the bonus-linked balance can be withdrawn.
• Bank holiday: Bank Transfer withdrawals pause on public holidays. Mobile banking withdrawals are not affected.

If none of the above apply, contact Live Chat with your transaction reference number.

fi222 requires that your withdrawal account matches the payment method used for your deposit. This is an anti-fraud measure. If you need to change your registered payment number, submit a request via [email protected] along with your NID for verification. Processing takes up to 24 hours.

Deposit at least ৳450 and fi222 adds 135% of that amount as bonus funds, up to a maximum of ৳17,000. Example: a ৳5,000 deposit gives you ৳6,750 in bonus, bringing your total playable balance to ৳11,750. The bonus is valid for 7 days from the date of issue.

You must place bets totalling 25 times the bonus amount before you can withdraw any winnings generated from that bonus. If your bonus is ৳1,000, you need to wager ৳25,000 in eligible games. Slots, live casino, and fishing games typically count at 100% toward wagering. Cricket and sports bets may count at a reduced rate — check the bonus terms at the time of claiming.

fi222 calculates net losses from midnight to midnight (Bangladesh time, UTC+06) and credits 1.3% of that amount back to your account the following morning. Cashback is credited as real cash with no wagering requirement attached. It applies automatically — you do not need to opt in.

Share your unique referral link from the Referral Bonus section of your account. When a friend registers through your link and makes their first qualifying deposit, you receive ৳550. The bonus is credited within 24 hours of the referred player's first deposit clearing. There is no cap on how many friends you can refer.

Visit /fi222-app/ on your phone's browser and tap "Download APK". Before installing, go to your Android Settings → Security → enable "Install from unknown sources" (or "Allow from this source"). Open the downloaded file and follow the installation prompts. The app is free and takes about 41 MB of storage.

Not as a native app. iOS users should open fi222.ws in Safari and tap Share → Add to Home Screen. This creates a shortcut that behaves like an app icon. All features — deposits, withdrawals, live casino, and cricket betting — work fully through the mobile browser.

Live Chat, available 24/7 inside your fi222 account dashboard. For account recovery or KYC document submission, email [email protected]. Do not share your password or bKash PIN with anyone — fi222 staff will never request them.

• Clear your browser cache and cookies, then reload.
• Switch between mobile data and Wi-Fi to rule out a network issue.
• Try a different browser (Chrome, Firefox).
• Check if your ISP is blocking the domain and use a different DNS.
• Update the fi222 app to the latest version (2.3.0) if you are using the APK.

If the site is still inaccessible, the support team can confirm whether maintenance is in progress.